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Retraction form


According to the Directive n°2011 / 83 / EU rights of the Consumers, if you wish to return a part or all of your order, you can use this form. You have a deadline of 14 days  from the next day of the reception of your order. The products having served more than once are not subjected to retraction.


Your e-mail address*
 
Number of the order*
 
The order date *
 
The reception date of the order*
 
Name and Firstname*
 
Delivery address
 
Billing address*
 
Product for return (precise the reference , the description and the quantity )*
 
Help us to improve by specifying us the motives for your retraction
 
 

(*) Required informations.

You have the right to access, modify, correct and delete your personal data (Art. 34, "Loi Informatique et Libertés", 01.06.1978 - Computing and Freedom law). To exercise this right, contact us.
Payment security


To ensure the security of your payments, we use «  TPEV Générique », the bank card payment solution developed by our bank,TPEV Générique. We accept these checks (Order : DMP Chemins du Soin) and bank cards.
Please consult Payment security - General sales conditions.


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